I had a few bad experiences with metrics early in my career that made me leery of metrics in general – so leery that I have to confess to shying away from almost all of them. I was fine with the standard agile metrics. Burn-down charts and velocity seemed harmless enough – but beyond those? The thought of proactively using metrics and reports to illuminate issues and drive improvements would always trigger worries about how drastically things could go wrong.
Continue reading “Metrics: With great power comes great responsibility”